Get Free Trial
mobile header logo
How to resolve DSC-related issues on the GST portal? | LogiTax
blog header symbol

How to resolve DSC-related issues on the GST portal?

06-07-2024
GST
Mrudula Joshi

How to resolve DSC-related issues on the GST portal?

A Digital Signature Certificate (DSC) is a secure digital key issued by government-authorized certifying authorities to verify the identity of the certificate holder. In the context of GST in India, a DSC is essential for authenticating a taxpayer's identity in all GST-related forms. It is mandatory for GST registration and filing.

Let's troubleshoot errors while using DSC on the GST portal!

  1. I am facing the error "Sorry! Digital Signature Certificate Missing Please plugin the token & click on process to proceed with signing". What should I do?

    If you are facing the below error, ensure that the DSC is installed or the token is plugged into your system.

    How to resolve DSC-related issues on the GST portal?

    Click the OK button and install the DSC or plug the token into your system. Or if the DSC is still plugged in and you are facing the above issue, please follow the below-mentioned steps:

    Uninstall the emSigner before installing any new emSigner. Always follow the below instructions to check your DSC certificate.


    Step 1- Go to Internet Explorer (press ALT-X)

    Step 2- Go to Internet options > Content tab

    Step 3- Click the Certificates button. Select your DSC certificate. Click the View button.

    Step 4- Click the Details tab of your certificate. Scroll down and go to Key Usage.


    It should be “Digital Signature, Non-Repudiation”.

    If it is “Key Encipherment” please remove this Certificate from the Windows store.

  2. I am facing the error "Failed to establish the connection to the server. Kindly restart the Emsigner". What should I do?

    If you are facing issues while registering or signing DSC on the GST Portal, check if the emSigner is started or not.

    How to resolve DSC-related issues on the GST portal?

    Resolution: emSigner server is started – Stop the server and start the emSigner server as ‘Run as Administrator’.000000

    emSigner server is not started – Start the emSigner server as ‘Run as Administrator’.

    How to resolve DSC-related issues on the GST portal?
  3. I am facing the error "This application requires a Java Runtime Environment 1.6.0". What should I do?

    If you are facing the below error while starting the emSigner server, you need to install java (JRE) in your system.

    How to resolve DSC-related issues on the GST portal?

    Click the OK button and you will be redirected to the below screen where you can download and install the correct Java version.

    How to resolve DSC-related issues on the GST portal?
  4. I am facing the error "PAN No verification failed, Please select the valid certificate to sign.". What should I do?

    If you are facing the below error, you need to check the PAN details in the DSC.

    How to resolve DSC-related issues on the GST portal?

    Click the OK button and enter the correct PAN details or verify the details with the vendor providing the DSC.

  5. I am facing the error "Selected certificate is not a PAN-based certificate, Please select the valid certificate to sign.". What should I do?

    If you are facing the below error, you need to check the DSC. The DSC that you are trying to register is not PAN-based.

    How to resolve DSC-related issues on the GST portal?

    Click the OK button. You need to procure a PAN-based Class 2 or Class 3 DSC and then register the DSC at the GST Portal.

  6. I am facing the error "The DSC you are trying to affix is not registered at the portal..". What should I do?

    If you are facing the below error, ensure that the DSC is registered at the GST Portal.

    How to resolve DSC-related issues on the GST portal?

    Navigate to Dashboard > Register/Update DSC tab and register the DSC at the GST Portal.

  7. I am facing Issues while opening web socket in any browser. What should I do?

    Note: Normally Firefox browser needs manual intervention to add a root certificate.

    1. Add the URL - https://127.0.0.1:portNo (port on which server is started Eg: https://127.0.0.1:1585). in the browser address bar and press the Enter key.
    2. You will be prompted to add the certificate to the exception site list. Click the Add Exception button.
    Check the Port on which the server is started. Ensure that the port number is matching with the emSigner port description. How to resolve DSC-related issues on the GST portal? Note: Go to Control Panel > Program and Features to check the version of emSigner. In case the emSigner version is 1.2, you need to uninstall this version and install the emSigner v2.6. How to resolve DSC-related issues on the GST portal?

    3. Type the URL https://127.0.0.1:1585 in the Mozilla Firefox browser.
    4. Click the Advanced button.
    5. Click the Add Exception button.
    6. Click the Confirm Security Exception button.

  8. I am facing the issue that the Websocket is not visible. What should I do?

    If you are facing the below error after clicking the PROCEED button or if the web socket is not visible, you need to start the emSigner.

    How to resolve DSC-related issues on the GST portal?

    Click the emSigner icon in the taskbar. If web socket is already opened, it will be visible. Otherwise, you need to restart the emSigner server.

    How to resolve DSC-related issues on the GST portal?
  9. How can I install the Web Socket Installer on MAC?

    1. Download the Web Socket installer for Macintosh OS
    2. Unzip the downloaded folder.
    3. Open Shellscript and navigate to the downloaded folder
    4. Execute ./startserver.sh command
    How to resolve DSC-related issues on the GST portal? 5. If emSigner is started successfully, the below message is displayed. Click the OK button How to resolve DSC-related issues on the GST portal?
    6. In the taskbar, the emSigner icon will be created and you can see the status of the emSigner server. How to resolve DSC-related issues on the GST portal?

    Note:
    Uninstall the emSigner before installing any new emSigner. Always follow the below instructions to check your DSC certificate.

    Step 1- Go to Internet Explorer (press ALT-X)
    Step 2- Go to Internet options > Content tab
    Step 3- Click the Certificates button. Select your DSC certificate. Click the View button.
    Step 4- Click the Details tab of your certificate. Scroll down and go to Key Usage.

    It should be “Digital Signature, Non-Repudiation”.

    If it is “Key Encipherment” please remove this Certificate from the Windows store.

  10. I am not able to verify the signature on the Registration Certificate (RC). What should I do?

    If you are not able to verify the signature in the Registration Certificate (RC), follow the below steps:
    1. Open the RC with any PDF app.
    2. Right-click on the Question Mark showing the Signature not Verified/Validity Unknown.
    3. Click on Show Signature Properties.
    How to resolve DSC-related issues on the GST portal? 4. Click on Show Signer's Certificate.
    How to resolve DSC-related issues on the GST portal? 5. Select the Trust tab and click on Add to Trusted Identities.
    How to resolve DSC-related issues on the GST portal? 6. The second pop-up will be opened. Click OK.
    How to resolve DSC-related issues on the GST portal? 7. Select all the checkboxes and click OK.
    How to resolve DSC-related issues on the GST portal? 8. Close all the pop-ups and check the signature.

Conclusion :

Navigating DSC errors on the GST portal can be challenging, but with the right troubleshooting steps, these issues can be resolved efficiently. Ensuring that your DSC is properly installed and configured, and addressing common errors like missing tokens, server connection issues, or invalid PAN details, will streamline your GST compliance process.

Search by blog related Keyword

gst dsc

how to register dsc on gst portal

dsc in gst

how to register dsc in gst portal

gst register dsc

All Blogs

17-07-2024

GST

Mrudula Joshi

CBIC issued circular related to form SRM I, II, and III

Notification No. 04/2024- Central Tax dated 05th January 2024, all the registered persons engaged in manufacturing Read More

15-07-2024

GST

Mrudula Joshi

GST Circulars post 53rd GST Council meeting- Analysis Part 1

On June 22, 2024, the 53rd GST Council meeting was held in Delhi, with Union Minister for Finance and Corporate Affairs, Read More

11-07-2024

GST

Mrudula Joshi

Highlights of 53rd GST Council Meeting- Part III

On June 22, 2024, the 53rd GST Council meeting was held in Delhi, with Union Minister for Finance and Corporate Affairs, Read More

09-07-2024

GST

Mrudula Joshi

How to use the 'My masters' option in GST login?

To help the taxpayers make data entries faster and to reduce errors while creating their Statement of outward supplies in Form GSTR-1, Read More

08-07-2024

GST

Mrudula Joshi

How to activate STAK under GST ?

STAK (Single time authentication key) which can be generated using the “GST SECURE OTP” mobile application that a Read More

06-07-2024

GST

Mrudula Joshi

How to resolve DSC-related issues on the GST portal?

A Digital Signature Certificate (DSC) is a secure digital key issued by government-authorized certifying authorities to verify the identity of the certificate Read More

05-07-2024

GST

Mrudula Joshi

How to install GST Emsigner ?

For online signing of legally binding documents, emSigner is a dependable choice. This web-based platform allows Read More

03-07-2024

GST

Mrudula Joshi

Highlights of 53rd GST Council Meeting- Part II

On June 22, 2024, the 53rd GST Council meeting was held in Delhi, with Union Minister for Finance and Corporate Affairs Read More

01-07-2024

GST

Mrudula Joshi

Highlights of 53rd GST Council Meeting- Part I

On June 22, 2024, the 53rd GST Council meeting was held in Delhi, with Union Minister for Finance and Corporate Affairs, Read More

25-06-2024

GST

Mrudula Joshi

Guidelines for Initiation of Early Recovery Proceedings!

As per section 78 of the CGST Act, 2017, recovery proceedings under GST can be initiated after three months' expiry Read More

21-06-2024

GST

Mrudula Joshi

How to register DSC on GST portal?

On the GST common portal, DSC or EVC can authenticate various forms and applications. Digital Signature Certificates (DSC) Read More

19-06-2024

GST

Mrudula Joshi

Form SRM II is now live on GST portal!

GSTN issued an update on 07th June 2024 that the facility to report the details of inputs and outputs Read More

05-06-2024

GST

Mrudula Joshi

Resolution of errors while submitting GST Refund application- Part I!

The Goods and Services Tax (GST) is a comprehensive indirect tax levied on the supply of goods and services across India. Read More

05-06-2024

GST

Mrudula Joshi

Resolution of errors while submitting GST Refund application- Part I!

The Goods and Services Tax (GST) is a comprehensive indirect tax levied on the supply of goods and services across India. Read More

04-06-2024

E-Way Bill

Mrudula Joshi

E-Way Bill 2 Portal will be live from 01st June, 2024!

On 8th March 2024, GSTN announced the successful integration of E-Waybill services with four new IRP portals via NIC, Read More

03-06-2024

GST

Mrudula Joshi

ITC 02A- How to transfer ITC to another GST registration?

A person with multiple business locations within a State or Union Territory can obtain separate GST registrations for each location. Read More

27-05-2024

GST

Mrudula Joshi

Resolution of errors while submitting GSTR 9!

The Goods and Services Tax (GST) is a comprehensive indirect tax levied on the supply of goods and services across India. Read More

24-05-2024

GST

Mrudula Joshi

How to track GST refund status?

Once a registered person submits a GST refund application, the concerned officer Read More

22-05-2024

News

LogiTax joins forces with CashFlo

Mumbai, 22nd May, 2024: CashFlo, India's most comprehensive finance automation and compliance platform, today announced its Read More

21-05-2024

GST

Mrudula Joshi

Form GST- SRM- I is now live on the portal!

GSTN issued an update on 16th May 2024 that the facility to register the machines has been made available on the GST Portal to file the Read More

17-05-2024

GST

Mrudula Joshi

How to cancel registration as GST Practitioner?

The Goods and Services Tax (GST) is a comprehensive indirect tax levied on the supply of goods and services across India. Read More

16-05-2024

GST

Mrudula Joshi

Resolution of errors while applying for GST Registration!

The Goods and Services Tax (GST) is a comprehensive indirect tax levied on the supply of goods and services across India. Read More

15-05-2024

GST

Mrudula Joshi

How can a GST practitioner accept or reject taxpayers?

Taxpayers can opt to engage the services of a GST practitioner via the GST portal. Read More

09-05-2024

GST

Mrudula Joshi

Access to Archives from 2017- Now Available on GST Portal!

The GST common portal underwent enhancements and changes on May 3rd, 2024. Read More

08-05-2024

GST

Mrudula Joshi

Resolution of errors while submitting GSTR 3B!

The Goods and Services Tax (GST) is a comprehensive indirect tax levied on the supply of goods and services across India. Read More

07-05-2024

GST

Mrudula Joshi

Tasks that can be performed by GST practitioners!

Taxpayers have the option to enlist the services of a GST practitioner through the GST portal. Read More

06-05-2024

GST

Mrudula Joshi

How to engage GST practitioner on portal

As per section 2(55) of the CGST Act, 2017, "goods and services tax practitioner" means any person who has Read More

04-05-2024

GST

Mrudula Joshi

Resolution of errors while submitting GSTR-1!

The Goods and Services Tax (GST) is a comprehensive indirect tax levied on the supply Read More

03-05-2024

GST

Mrudula Joshi

New GST portal features go live on May 3, 2024!

GSTN has issued an advisory on 26th April, 2024 announcing Enhancement in the GST Portal. Read More

29-04-2024

GST

Mrudula Joshi

How to register as a GST Practitioner?

As per section 2(55) of the CGST Act 2017, "goods and services tax practitioner" Read More

23-04-2024

GST

Mrudula Joshi

Form GST SRM I, II, and III is mandatory from May 15, 2024!

On 10th April 2024, CBIC issued Notification No. 08/2024 - Central Tax announcing the Read More

22-04-2024

GST

Mrudula Joshi

How to search for Bill of Entry on the GST portal?

Upon the arrival of imported goods, a legal document called a bill of entry must be filed Read More

19-04-2024

GST

Mrudula Joshi

DRC 01B and DRC 01C in GST!

DRC-01 means Demand and Recovery Certificate- 01. Rule 142 of the CGST Rules, 2017 Read More

19-04-2024

GST

Mrudula Joshi

DRC 01B and DRC 01C in GST!

DRC-01 means Demand and Recovery Certificate- 01. Rule 142 of the CGST Rules, 2017 Read More

18-04-2024

GST

Mrudula Joshi

Job Work under GST- Advance Ruling Compilation

As per section 2(68) of the CGST Act, 2017, "job work" means any treatment or process undertaken by a person on goods Read More

17-04-2024

GST

Mrudula Joshi

Re-filing of GSTR 3Bs is now live!

On 09th April 2024, the GSTN issued an advisory on the Reset and Re-filing of GSTR-3B of some taxpayers. Read More

15-04-2024

GST

Mrudula Joshi

GSTR 1- HSN summary will be auto populated from e-Invoices!

On 09th April 2024, the GSTN issued an advisory on auto-populate the HSN-wise summary from e-Invoices Read More

12-04-2024

GST

Mrudula Joshi

GST on electricity and related services

As per Notification No.12/2017-Central Tax (Rate) dated 28.06.2017, services by way of generation Read More

11-04-2024

E-Invoicing

Mrudula Joshi

GSTN issues advisory on Self Enablement for E-invoicing!

As the 2023-2024 financial year ends, businesses with turnover over INR 5 crores need to remember the new rule Read More

09-04-2024

GST

Mrudula Joshi

AATO Functionality on GST portal!

The GST portal offers the facility to retrieve information about a registered individual using their PAN Read More

05-04-2024

GST

Mrudula Joshi

GST on various services by or to educational institutions

As per Notification No. 12/2017 - Central Tax (Rate), services provided by an educational institution to its students, faculty Read More

04-04-2024

GST

Mrudula Joshi

Search taxpayer option in GST login!

The GST portal offers the facility to retrieve information about a registered individual using their PAN or GSTIN. Read More

02-04-2024

GST

Mrudula Joshi

Negative Liability statement for Composition taxpayers!

In the case of taxpayers who have opted for a composition scheme, they report the tax liability net of Read More

01-04-2024

GST

Mrudula Joshi

Exemption of services provided to Government- AAR Compilation

As per Notification No. 12/2017 - Central Tax (Rate), certain services provided to the Government are exempted under GST. Read More

27-03-2024

E-Way Bill

Mrudula Joshi

Multi-Vehicle option in E-way Bill!

The E-way Bill System, implemented in April 2018, aimed to facilitate the seamless transportation of goods throughout Read More

26-03-2024

GST

Mrudula Joshi

Forward or Reverse Charge on GST Portal for GTA?

On 26th July, 2023, CBIC had issued Notification No. 06/2023- Central Tax (Rate). By way of this notification, Read More

19-03-2024

GST

Mrudula Joshi

GST on canteen charges recovered from employees

Many companies provide food services, like a canteen, for their workers and employees. Read More

17-03-2024

GST

Mrudula Joshi

Table 14A and 15A are introduced in GSTR 1!

GSTN issued an advisory on 12th March 2024 about introduction of New 14A and 15A tables in Form GSTR 1. Read More

15-03-2024

E-Way Bill

Mrudula Joshi

The e-way Bill system is integrated with New IRP Portals!

GSTN issued an advisory on the 08th of March, 2024 announcing the successful integration of the E-way Bill Read More

13-03-2024

GST

Mrudula Joshi

How to communicate e-payment errors to GSTN?

Due to occasional technical errors during GST payments, there are instances where the Read More

11-03-2024

GST

Mrudula Joshi

GSTN Shares Data with RBI for Credit Scheme

On 22nd of February, 2024, CBIC issued Notification No. 06/2024 - Central Tax. Read More

08-03-2024

GST

Mrudula Joshi

GST Registration within 30 Days for Risk-Based Profiles!

As per rule 9(1)(aa) of the CGST Rules, 2017, when a person has applied for Read More

06-03-2024

GST

Mrudula Joshi

Reconciliations on the GST portal

Multiple reconciliation options are accessible on the GST portal, Read More

04-03-2024

GST

Mrudula Joshi

Changes In GST Law Effective From 1 October 2023- Part V

On 31st July, 2023, CBIC issued Notification No. 28/2023-Central Tax. Read More

29-02-2024

GST

Mrudula Joshi

GST E-invoice Master Information portal is live now!

GSTN issued an advisory on the 21st of February, 2024 about the launch Read More

28-02-2024

GST

Mrudula Joshi

How to apply for payment of GST in installments ?

FORM GST DRC-20 is an application form that can be filed by any taxpayer Read More

17-02-2024

GST

Mrudula Joshi

How to pay GST

You have the option to pay GST through online or offline channels. Read More

15-02-2024

GST

Mrudula Joshi

Changes In GST Law Effective From 1 October 2023- Part IV

On 31st July, 2023, CBIC issued Notification no. 28/2023-Central Tax. It was mentioned Read More

13-02-2024

GST

Mrudula Joshi

How to search GST Advance Rulings on portal

Advance ruling means a decision provided by the Authority or the Appellate Authority Read More

09-02-2024

GST

Mrudula Joshi

No interest liability on delayed filing of GSTR-3B

As per section 50(1) of the CGST Act, 2017, every person who is liable to pay tax Read More

08-02-2024

GST

Mrudula Joshi

GST Cancellation procedure

GST registration of the taxpayer can be cancelled voluntarily by the taxpayer Read More

07-02-2024

GST

Mrudula Joshi

Maharashtra Waives SGST on Satyashodhak Movie Tickets

On 11th January, 2024, Government of Maharashtra issued a Government Resolution (GR) Read More

06-02-2024

GST

Mrudula Joshi

Bank Details Mandatory for GSTR-1 Filing

As per Rule 10A of the CGST Rules, 2017, a taxpayer should submit details Read More

05-02-2024

GST

Mrudula Joshi

Changes In GST Law Effective From 1 October 2023- Part III

On 31st July, 2023, CBIC issued Notification no. 28/2023-Central Tax. It was mentioned Read More

03-02-2024

GST

Mrudula Joshi

Now GST can be paid using Credit card, Debit Card and UPI

GSTN issued an advisory on 19th January 2024 that two new payment facilities have Read More

02-02-2024

GST

Mrudula Joshi

Changes In GST Law Effective From 1 October 2023- Part II

On 31st July, 2023, CBIC issued Notification no. 28/2023-Central Tax. The notification Read More

01-02-2024

GST

Mrudula Joshi

GSTR 2A vs GSTR 2B

Presently, two automatically generated statements are accessible Read More

22-01-2024

GST

Mrudula Joshi

Form ITC 03 under GST

As per Section 18(4) of the CGST Act, 2017, if a registered person, who has availed Read More

19-01-2024

GST

Harshita Amin

GSTR 1- New tables inserted for E-Commerce Operators

GSTN periodically makes changes in the return filing process to facilitate smoother compliance. Read More

15-01-2024

GST

Mrudula Joshi

Changes In GST Law Effective From 1 October 2023- Part I

On 31st July, 2023, CBIC issued Notification no. 28/2023-Central Tax. Read More

12-01-2024

GST

Mrudula Joshi

Filing GST form TDS and Credit received

As per section 51 of the CGST Act, 2017, Government undertakings and other notified entities Read More

09-01-2024

GST

Mrudula Joshi

Non-compliance with e-Invoicing can block your E-way Bill generation!

E-Invoice has been operational since October 2020 for taxpayers with Read More

02-01-2024

GST

Mrudula Joshi

Opting for quarterly returns under GST

From 1st January, 2021, small taxpayers are give option of filing their GSTR Read More

01-01-2024

GST

Mrudula Joshi

Functionalities for GTA are LIVE on GST portal from 01st January, 2024!

On 26th July, 2023, CBIC had issued Notification No. 06/2023- Central Tax (Rate). Read More

01-01-2024

GST

Mrudula Joshi

GST Challan correction procedure

While paying the GST, there can be inadvertent mistake Read More

19-12-2023

GST

Mrudula Joshi

LUT for Exports under GST

LUT is Letter of Undertaking to be furnished in form GST RFD 11 under rule 96A Read More

19-12-2023

GST

Mrudula Joshi

GST Rate Amendments applicable from 20-10-2023

On 13th of December, 2023, CBIC issued Instruction No. 05/2023-GST regarding Read More

19-12-2023

GST

Mrudula Joshi

Returns under GST composition scheme

GST Composition Scheme is an easy mechanism for small taxpayers. The taxpayers Read More

18-12-2023

GST

Mrudula Joshi

Procedure for filing GST refund application

GST refund application are to be filled on GST common portal. There are various types Read More

14-12-2023

GST

Mrudula Joshi

No IGST on Ocean Freight in CIF Contracts

CIF stands for Cost, Insurance, and Freight. A CIF Contract is a contract Read More

04-07-2023

GST

Mrudula Joshi

GST on Personal Guarantee and Corporate Guarantee!

The 52nd GST Council Meeting held on October 07, 2023, has recommended various Read More

04-07-2023

GST

Mrudula Joshi

Biometric verification for GST Registration

The Pilot Project of Biometric-Based Aadhaar Authentication and Document Read More

04-07-2023

GST

Mrudula Joshi

Amendment in GST REG-01 , GST REG-08, GSTR 8 and DRC 22

Notification No. 52/2023 - Central Tax dated 26.10.2023 covers various Read More

04-07-2023

GST

Mrudula Joshi

GST Circulars dated 27-10-2023

CBIC has issued 2 circulars on 31st October 2023 w.r.t. following issues Read More

04-07-2023

GST

Mrudula Joshi

GST Notifications dated 19.10.2023

CBIC issued three important GST circulars on October 27, 2023, to provide Read More

04-07-2023

GST

Mrudula Joshi

GST Circulars dated 31-10-2023

On October 19, 2023, the Central Board of Indirect Taxes and Customs (CBIC) Read More

LogiTax uses cookies to enhance your browsing experience. By continuing, you agree to our use of cookies. Learn more about how we use cookies in our Privacy Policy.

Read More